Plans and billing
Read workspace limits, telemetry usage, AI credits, and add-ons.
The Plans and billing page shows the active plan, billing period, resource usage, and available add-ons. Billing belongs to the workspace, so the values apply to the team's shared resources.
Read usage
Open Settings > Billing. The usage card reports the current value and limit for:
| Meter | What it counts |
|---|---|
| Active devices | Devices counted against the workspace's active device capacity |
| Telemetry | Telemetry readings counted in the current period |
| Team members | Members in the workspace |
| Templates and dashboards | The resources counted by the plan's shared limit |
| MCP calls | MCP tool calls in the current 30-day period |
| AI credits | Included and purchased FlovaAI credit remaining |
The page also shows the period end and the current plan status. Read a meter as current from limit; the progress bar is a visual version of the same values.
Telemetry warnings appear when consumption reaches 80 percent or more. Reaching the displayed telemetry limit does not immediately stop the data path, but it is a signal to review the plan before the next period.
Change a plan
Only the workspace owner or a role with billing management permission can change the plan or buy an add-on. Select a paid plan in the pricing section and complete the payment flow. A paid plan cannot be downgraded before the current period ends.
If the payment succeeds, the plan or add-on becomes active after the payment is confirmed. If payment fails, Console does not add the amount to the workspace and shows a retry path.
Buy an add-on
The page can offer add-ons for:
- 100 FlovaAI credits with no expiration;
- five devices for 30 days, when the workspace uses a paid plan.
Console allows up to 10 active device add-on packages at a time. Check the billing message if it rejects another package.
Extra usage is not charged automatically. Review the meter and plan before adding devices or increasing telemetry traffic.
Troubleshoot a limit
- Device creation is blocked: review active devices and the effective device limit, including add-ons.
- A team invitation is rejected: review the team member limit and current invitations.
- A template or dashboard cannot be created: review the shared templates and dashboards meter.
- An MCP tool call is rejected: review the MCP calls meter and the plan's 30-day quota.
- FlovaAI stops responding: review the remaining AI credits.
- The purchase button is unavailable: check that you are the workspace owner or have billing management permission.
Use Notifications for quota and payment messages. Contact Support with the workspace and payment status when the billing page shows an error.